Privacy policy

Last updated: 17/10/2023

This Privacy Policy describes what kind of data Miguel Torseli (the "Site", "we", "us", or "our") collects and uses when you visit our site, use our services, or make a purchase from migueltorseli.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual.
Please read this Privacy Policy carefully. By using our website, you hereby consent to our Privacy Policy and agree to its terms and conditions.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date.

What Information We Collect
To provide the Services, we collect information. The information that we collect varies depending on how you interact with us.
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you. In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide the Services, enforce any applicable terms of service, and to protect or defend the Services, and our rights. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You
Information that you directly submit to us through our Services may include:

  • Basic contact details including your name, address, phone number, email, etc.
  • Order information includes your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information (i.e. the account you create on our site).
  • Shopping information including the items you view, put in your cart, or add to your wishlist.
  • Customer support information including the information you choose to include in communications with us, for example,  attachments you may send us,  and any other information you may choose to provide.

Information We Collect Through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services. You can choose to disable cookies through your individual browser options.

How We Utilize Your Information

  • Providing Products and Services. We use your information to provide you with the Services in order to perform our contract with you, process your payments, fulfill your orders, send notifications to you related to your account, purchases, exchanges, or other transactions, to create, maintain, and otherwise manage your account, to arrange for shipping, and to enable you to post reviews.
  • Marketing and Advertising. We use your information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you advertisements for products or services. This may include using your information to better tailor the Services and advertising on our Site.
  • Security and Fraud Prevention. We use your information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
  • Communicating with you. We use your information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.

Cookies
Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics, and to better understand user interaction with the Services (in our legitimate interests to administer, improve, and optimize the Services). We may also permit third parties and service providers to use Cookies on our Site to better tailor the services, products, and advertising on our site.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how the information is shared with third parties such as our advertising partners. Note that Miguel Torseli has no access to or control over these cookies that are used by third-party advertisers.

Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services.
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you (our payments methods are authentic and safe). Our other service providers who help us collect reviews, build forms, etc.
  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We advise you to consult the respective Privacy Policies of these third parties for more detailed information. It may include their practices and instructions about how to opt out of certain options. 

How We Disclose Information
We do not disclose sensitive personal information for the purposes of inferring characteristics about you. In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, advertisers, the platform we use, data analytics, customer support, cloud storage, fulfillment, and shipping).
  • In connection with a business transaction such as a merger or bankruptcy, to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

User Generated Content
The Services may enable you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, this content will be public and accessible to anyone.

We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use, or misuse of any information that you disclose publicly.

Children’s Data
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Miguel Torseli does not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. 

Questions or Concerns
If you have questions, concerns, or complaints about how we process your information, or how we provide services please contact us using the contact details provided below. Under any circumstances, you can not take any legal action against us or the company and by visiting our site you comply with it. You can always directly contact us and we will try to solve your complaint or concern.

Security and Retention of Your Information
As of now, we do not knowingly face any threats to our security and we try to provide maximum security. How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, resolve disputes, or enforce other applicable contracts and policies. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us. 

Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute and may apply only in certain circumstances, and, in certain cases, we may decline your request.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use information.
  • Right to Delete. You may have a right to request that we delete the personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct the inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at support@migueltorseli.com.